May. 10, 2017

Another Bout with Choice Care

So check this out.  While working with a VA Primary Care Social Worker today to follow up on a Neurology appointment that Choice Care was scheduling, we caught them red handed in a few lies.  Straight up fraud that you or I would be terminated for.

So the Social Worker calls Choice Care to see why no one has contacted me with an appointment, considering we last spoke to them April 19th.  The lady at Choice Care tells us that, there was an appointment scheduled already for April 26th and that they spoke to my wife on April 14th to give her this information and that they sent a letter also.  Here are the 3 lies.

1.  They never spoke to my wife because they had scheduled an appointment with a doctor in Florida, which is not the state where we live.  So obviously, had they spoke to my wife she would have told them this.

2.  They never sent a letter because one was never received.

3.  We only spoke to them on April 19th, never on the 14th, which shows they backdated the contact info.

Even the Choice Care employee said that it was apparent that no one ever contacted us.

So it looks to me like this is one of the ways that they are keeping their numbers looking good.  Lying, lying, and more lies!!!  If you ask me, someone should lose their job over this! 

Seriously this just shows that our politicians don't care as long as they continue to get their paychecks.  They will never hold anyone accountable.