Sep. 11, 2015
September 1, 2015
Spoke to Tiffany at Triwest. It's been 6 days and I haven't heard anything from the appt dept. She at first said that they hadn't received the info from the VA I very nicely explained that I had confirmation from Triwest on 8/26/2015 that they had received everything required to schedule an appt. Upon further looking she did find the information the VA sent.
She then explained to me that the person I spoke to on 8/26/15 did not hit the save button so therefore my information never went to the appt dept. She was now going to save and it would be sent straight to the appt dept marked priority.